
I check my e-mail multiple times a day and process orders as they come in. This means you should *always* receive your designs within a few hours of placing an order.
Please note that I will send a download link via my Hightail account to the address given on the payment receipt. Please ensure that your settings will allow attachments through to that e-mail address, or that you provide me an alternate address where you are able receive attachments.
If you have sent me your list and still don't see a reply from me via Hightail within 24 hours, please check your spam folder. For some reason -- perhaps because the e-mail will contain a link -- they sometimes end up in spam. If there is no sign of a reply from me, please let me know and I will make it right.
If you do not receive a link from me via Hightail, it may be that the receiving server or your own settings are blocking the messages or routing them to the spam filter. If that's the case, please contact me for an alternate means of delivery.
I used to send out designs by e-mail attachment, but began experiencing so many issues that I have opted for Hightail, which allows me to set up a secure download link instead. So far it seems to work fine for most.
For some reason, my Yahoo account doesn't seem able to send messages to AOL accounts, and a few other non-standard addresses, although I am able to *receive* messages from those accounts. However, messages sent via Hightail can get through when my Yahoo ones don't, so if you have ordered, please watch for a message from me coming via my Hightail account. If more than a day goes by and you do not have any response from me, and there's nothing in your spam folder, please do send me a note to let me know your designs haven't arrived. I'll do my best to get the designs to you, but if I can't get them through, I will refund your payment.

I am an experienced sewist, pattern maker, designer, author, and teacher, who has been passionate about crafting since childhood. My recent retirement from an academic career has given me more time to spend on my many creative interests, including not only machine embroidery and digitizing, but also fashion sewing and pattern drafting, toymaking, drawing, upholstery, and tinkering with my collection of vintage sewing machines.
I purchased my first embroidery machine more than 25 years ago, and began digitizing soon after. I was keen to learn, not only because I love being able to do things for myself, but also because I couldn’t find the kinds of designs I really wanted to stitch for my family and friends: heraldic badges and insignia, Canadiana, cultural and ethnic motifs, science and math, and geocaching designs were among these, and you’ll find these “niche” subjects well represented on the site.
In my early days of machine embroidery, I was grateful for the generosity of other digitizers who shared their free designs, and when I originally made this website it was mainly as a way to “pay it forward” by sharing my own freebies with others. I’d never really intended to place designs for sale, but ended up doing so at the urging of some fellow embroiderers, who, like me, wanted designs none of the commercial sites seemed to offer. As a result, this site now has the largest collections of Canadiana, geocaching, and veterinary embroidery designs available anywhere, and as far as I know it has been the only place where home embroiderers can purchase customized heraldic crest designs in a variety of styles.
Since my first humble efforts more than 20 years ago, I’ve digitized more than 15,000 individual designs; many, though not all, have appeared at various times on this site. A lot of them are still here, for free.
The site’s still mainly a hobby for me, and since it generates little revenue, my main satisfaction still comes from creating new designs and seeing them all displayed on the site. Sharing freebies remains one of my chief motivations, so I hope you will continue to enjoy them and encourage your embroidering friends to visit the site as well.
Thanks for visiting. Please feel free to browse and help yourself to the freebies. There is no obligation, although donations are always gratefully accepted and will help me to offset the costs associated with keeping the site going.
Questions or requests? Drop me a note. Or if you'd like to read a bit more about the history of the site and why it's set up as it is, you can find a longer discussion at this link.